PROCESS & PRACTICES

We believe in building relationships that promote to be a fruitful business venture both for us for the clients we associate with.

To facilitate the process of buying we are always at the service of our prospective clients from day one . We give all kinds of support necessary to create a fruitful & profitable business relationship. The following work methodology is adopted at Riba for all types of orders;

Product Selection
Identification of items is a very important and crucial phase, and we strive to make it as simple as possible, by arranging display of various kinds of items suiting your requirements.

Product Information Form
Once the selection is made by the buyer, a product information form is filled out that shows each and every major and minor detail of the items selected.

Purchase Order
The client submits a Purchase Order to our company with specifications strictly conforming with the PI.

Order Processing
Once the purchase order is received, Riba begins production in one or multiple locations, depending upon the order size.

Quality Assurance & Packing
A multi-stage quality assurance process is in place to ensure delivery of a flawless end product to the client. After final quality check of the items to be shipped, a quality assurance certificate is issued by Riba.

Packing & Shipping
The entire consolidated shipment is packed under the supervision of Riba in an exclusively designated warehouse, and is then shipped through a premium/nominated shipping line.

Shipment Tracking & Open Order
Shipment tracking and open order status is always available On Line on our Website and can be searched either by container number or by Item number by using a unique password.

Buyer's Feedback Report
Once the client receives the shipment, we request a feedback report from the buyer for an internal assesment and any necessary action.

Infrastructure Strengths

Riba is a dynamic Manufacturing & Marketing Group and has developed itself continuously to meet the challenges of the fast changing market in the international sector.

We have a state-of-the-art infrastructure that includes two hi-tech display halls for making the product selection process simple, fast, and easy for buyers. Our management is supported by a professional staff of over 40 people who specialize in their individual fields and work as a close-knit team.

We have an in-house design studio to create the newest & latest in home fashions. Equipped with AutoCAD and headed by professionals, the design studio plays a vital role in creating custom made designs to meet your specifications.

Quality

Excellent quality of goods is a Hallmark at Riba. Strict quality standards are practiced at each stage of production and packaging. These quality controls keep getting rigorous and more process-driven with the passage of each day. We always attempt to broaden the scope of our goods & services and make an endeavor to provide quality merchandize. We make sure that all merchandize is properly labeled and conforms to the quality standards specified by the client. We are committed to provide the highest level of service and support and to work with clients in a positive relationship, step by step. We also keep the buyers informed of relevant government regulations, policies and quotas for ease of business management and planning their sourcing strategies.

We give importance to the buyer's feedback report on each shipment and circulate it internally for any necessary action to improve future shipments.